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Frequently asked questions

We provide answers to the most commonly asked questions about Autodata Training products.

I already have a subscription to Autodata. Does this mean I have access to Autodata Training?

Workshops can access Autodata Training content through their Autodata for Cars & Vans subscription. To set up individual accounts and track personal learning progress, you can purchase an Autodata Training subscription directly.

Am I locked into a membership for a fixed period?

No.

Can I cancel at any time?

Yes. Simply get in touch with our Customer Support Team and we’ll cancel your payments and deactivate your account on the appropriate date. We’ll also store your training achievements for 3 years, so you can start right from where you left off if you re-join us at a later date. And if you don’t want us to store your training records after you cancel your subscription, you can request this under the GDPR Right to be Forgotten legislation.

How much does it cost?

Autodata Training costs CA$71.80 per user, per month. Volume discounts are available. Please contact us at [email protected] to enquire.

What payment options are available?

You can purchase Autodata Training with all major credit and debit cards. Additionally, if you are a Capricorn member in Australia and New Zealand, you can also purchase an Autodata Training subscription via your Capricorn account.

Can I sign up all of the technicians in my shop?

Yes, you can purchase an Autodata Training subscription for all your technicians. Just choose how many access keys you need and we’ll send an account activation email to each of your nominated users.

Can I get reports on what training my technicians have done?

Yes. We can set up a manager account with visibility of your technicians’ training progress. We can also configure regularly scheduled reports of your technicians’ training achievements. Click here to contact our Customer Support Team and we’ll help get you started.

Does the training require an internet connection to view?

Yes.

Can I download the content and view it offline?

No.

What devices can I use to watch the training?

Desktop and Laptop computers, Tablets, Smartphones and even some PC based scan tools with a web browser will allow you to access Autodata Training.